How To Order and FAQ

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How To Order and FAQ
Topic Started: 27 Apr 2008, 11:05 PM (10,268 Views)
davidchoo	27 Apr 2008, 11:05 PM Post #1
Saudagar Posts: 603 Group: Forum Sponsor Member #5,290 Joined: 25 February 2008	How to Order? 1. CHECK STOCK AVAIBILITY SMS / E-mail me to check the stock availibility. Please include MODEL, COLOR, SIZE. You can know about yours size by checking guide in [Sizing, Cleaning, Care & Choosing Tips ] Section in my thread for each category of products, or just ask me. 2.SHIPPING RATE SMS / E-mail me yours LOCATION to check the shipping rate, it will be cheaper if you order in bulk or combined several products together. ( Tips: You can order with yours friends ). Because all ours price is EXCLUDE shipping. 3. PAYMENT CASH You can pay by CASH by Internet Banking, Bank Counter or Cash Deposit Machine to bank accounts in these banks: Posted Image Mayank Ac No: 157250010517 Posted Image Public Bank Ac No: 3125691631 Posted Image CIMB Bank Ac No: 07051184409525 Please be noted that Interbank GIRO (IBG) or cheque may take 1~2 working days to clear and delivery will be done after the payment clearance. OR CREDIT CARD You can pay by CREDIT CARD too, just provide me your e-mail, and I will send over the payment request for you. OR 6 / 12 Months Installment Plan You have to be the credit card holder for the following banks: 1. Posted Image EON Bank( 6 / 12 months ) 2. Posted Image Bank Islam( 12 months ) 3. Posted Image Alliance Bank( 6 / 12 months ) 4. Posted Image Public Bank( 6 / 12 months ) 4. DELIVERY After payment done, SMS / E-mail me your FULL NAME, MOBILE PHONE, DELIVERY ADDRESS and ORDER DETAIL ( items, color, size ). Delivery is to be scheduled 1 working days after payment, 2 working days for outskirt area / island, this is not applies to item which labelled with delivery 5~7 business day or using normal mail. 5.RETURN & REFUND and WARRANTY 7 Days 100% Satisfaction Guarantee -Exchange YES -Refund YES -Item Condition NEW -Justification NOT REQUIRED -Packaging BOX and TAGS Needed and in Merchantable Condition -Time Frame Immediate if Item In-Stock 30 Days One-To-One Replacement Program -Exchange YES -Refund NO -Item Condition NEW or USED -Justification REQUIRED -Packaging BOX Needed -Time Frame Immediate if Item In-Stock Manufacturer Warranty ( If Stated Explicitly ) -Exchange NO -Refund NO -Item Condition NEW or USED -Justification REQUIRED -Packaging NIL -Time Frame To Be Advised Special Remark: -All the shipping shall at customer expenses. -Date is calculate from the date of receival of goods. -30 days One-To-One Replacement Program and Manufacturer Warranty only cover for MANUFACTURING DEFECT only. Defected item at the day of receival or Wrong order caused by ours part due to carelessness, mishandling will be covered by us. Item shall be replaced or refund, delivery shall at our expenses. Edited by davidchoo**, 11 May 2010, 12:55 PM.



davidchoo	24 May 2009, 04:32 PM Post #2
Saudagar Posts: 603 Group: Forum Sponsor Member #5,290 Joined: 25 February 2008	Frequently Asked Questions Q) Why do I have to trust you as some of my friends tell me that online purchase is not secure? A) It is merely depend on reputation of a seller, check the feedbacks of my previous customers and go ahead when you feel comfortable. We will trying our very best to provide you the price and service which you can't get in normal biker accessories outlet. Q) Why your product price is cheaper when compare to other retail outlet? A) Because as a online merchant, we have the better way to save on various business cost. So, I have converted the saving as discounts for you. This is a win-win situation. Q) Why I should buy from you as some of your products may not be the cheapest ( but reasonable )around? A) Because I am one of the sponsor for several forum including this, your support will ensure our continuing contributions. So, when you buy from me or other sponsors, you are indirectly contributing to the forum as well. If we offer you the reasonable price, why not consider supporting us? We might not selling at the lowest price in Malaysia. But bear in mind that, what you need is not only low price, but also value added service as well like fast delivery, 100% satisfaction guarantee, pre and post sales support. Q) Can I COD as I want to test the product before I purchase it? A) Sorry, we able to provide you the better deal only if you purchase online. We sell most of ours accessories online. Online pricing and promotions is also limited to online purchase only. Q) Will the shipping rate the same if I buy in bulk? A ) Ofcourse not, it will be a lot cheaper in shipping if you calculate in per-item basis. Moreover, if your total purchase amount is more than RM500, shipping is FREE. Q) Shall I expect more discount if I buy in bulk or if I am a good negotiator? A) No, because the price I quoted is already discounted and all price shall assumed to be firm. You need not bargaining like your mum if you deal with me. Q) How can I tell if an item is in stock? A) Drop me a e-mail 5227707@gmail.com or sms 012-5227707 and stated the Brand, Model, Color/Pattern, Size and I will check for you ASAP. Q) Do you offer special prices for dealers/wholesalers? A) At this time David Choo Bikers Accessories is strictly an online retailer. If you own a motorcycle/accessories store you are certainly welcome to order from us, however, the prices will be the same as the ones advertised online. Q) If I do not see something on your website, can you special order it? A) This usually depends on the item itself, please email us 5227707@gmail.com or sms 012-5227707. We will be able to give you information about your specific product. Q) Do you have size charts? A) Yes we do, you will find them listed with categories of the products. These charts are a rough estimation and should only be used as a general guide. Because everyone are different, we cannot guarantee that the charts will work for everyone. Q) What if the sizing you recommended or chosen by me is not is not suited me or the quality is under my expectation? A) You can always return the product for exchange or refund, please read our Return and Exchange Policy Edited by davidchoo, 21 Feb 2010, 02:59 PM.



davidchoo	27 Apr 2010, 11:10 AM Post #3
Saudagar Posts: 603 Group: Forum Sponsor Member #5,290 Joined: 25 February 2008	Low Price, No Frills We priced generic or branded products at amazing LOW price, forget about the steep price from luxurious accessories showroom which offer you other frills. We have everything you need : amazing LOW price + FAST delivery + unbeatable customer SERVICE. You can't test or feel the product yourself here; like you have no complimentary food at no-frill airlines or no air-cond at no-frill hotel. BUT, we do offer 7 days 100% SATISFACTION guarantee. If the product quality or sizing is under your expectation, you can always return it for exchange or refund, no question asked. We help you to save your time and money, a lots of my customers are repeated customer and their friends. I am sure they are fully benefited with this, JOIN US now! Edited by davidchoo, 27 Apr 2010, 11:11 AM.



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