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| How To Order and FAQ | |
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| Topic Started: 27 Apr 2008, 11:05 PM (7,885 Views) | |
| davidchoo | 27 Apr 2008, 11:05 PM Post #1 |
Saudagar
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How to Order? 1. CHECK STOCK AVAIBILITY SMS / E-mail me to check the stock availibility. Please include MODEL, COLOR, SIZE. You can know about yours size by checking guide in [Sizing, Cleaning, Care & Choosing Tips ] Section in my thread for each category of products, or just ask me. 2.SHIPPING RATE SMS / E-mail me yours LOCATION to check the shipping rate, it will be cheaper if you order in bulk or combined several products together. ( Tips: You can order with yours friends ). Because all ours price is EXCLUDE shipping. 3. PAYMENT CASH You can pay by CASH by Internet Banking, Bank Counter or Cash Deposit Machine to bank accounts in these banks:  Mayank Ac No: 157250010517 Public Bank Ac No: 3125691631 CIMB Bank Ac No: 07051184409525Please be noted that Interbank GIRO (IBG) or cheque may take 1~2 working days to clear and delivery will be done after the payment clearance. OR CREDIT CARD You can pay by CREDIT CARD too, just provide me your e-mail, and I will send over the payment request for you. OR 6 / 12 Months Installment Plan You have to be the credit card holder for the following banks: 1.  EON Bank( 6 / 12 months )2.  Bank Islam( 12 months )3.  Alliance Bank( 6 / 12 months )4. Public Bank( 6 / 12 months )4. DELIVERY After payment done, SMS / E-mail me your FULL NAME, MOBILE PHONE, DELIVERY ADDRESS and ORDER DETAIL ( items, color, size ). Delivery is to be scheduled 1 working days after payment, 2 working days for outskirt area / island, this is not applies to item which labelled with delivery 5~7 business day or using normal mail. 5.RETURN & REFUND If the products does not suit you or is below yours expectation, just send back the item and we will arrange return or refund for you at yours expenses. The 100% satisfaction guarantee policy is within 7 days start from receival of the item, the item must be UNUSED and with ALL TAGS NOT REMOVED. Defected item at the day of receival or Wrong order caused by ours part due to carelessness, mishandling will be covered by us. Item shall be replaced or refund, delivery shall at our expenses. 6.WARRANTY If the product have quality defect within the warranty period ( there are NO warranty if it is not explicitly stated in packaging ), you can send back the item to us for justification and warranty claim at yours expenses. Edited by davidchoo, 18 Aug 2009, 07:24 AM.
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| davidchoo | 24 May 2009, 04:32 PM Post #2 |
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Saudagar
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Frequently Asked Questions Q) Why do I have to trust you as some of my friends tell me that online purchase is not secure? A) It is merely depend on reputation of a seller, check the feedbacks of my previous customers and go ahead when you feel comfortable. We will trying our very best to provide you the price and service which you can't get in normal biker accessories outlet. Q) Why your product price is cheaper when compare to other retail outlet? A) Because as a online merchant, I didn't have to pay for rental, electricity bill and staff wages to get sales. So, I have converted the saving as discounts for you. This is a win-win situation. Q) Why I should buy from you as some of your products may not be the cheapest ( but reasonable )around? A) Because I am one of the sponsor for several forum including this, your support will ensure our continuing contributions. So, when you buy from me or other sponsors, you are indirectly contributing to the forum as well. If we offer you the reasonable price, why not consider supporting us? We might not selling at the lowest price in Malaysia. But bear in mind that, what you need is not only low price, but also value added service as well like fast delivery, 100% satisfaction guarantee, pre and post sales support. Q) Can I COD as I want to test the product before I purchase it? A) Sorry, we able to provide you the better deal only if you purchase online. We sell most of ours accessories online. Online pricing and promotions is also limited to online purchase only. Q) Will the shipping rate the same if I buy in bulk? A ) Ofcourse not, it will be a lot cheaper in shipping if you calculate in per-item basis. Moreover, if your total purchase amount is more than RM500, shipping is FREE. By the way, it is limited to items which price are advertised only. Q) Shall I expect more discount if I buy in bulk or if I am a good negotiator? A) No, because the price I quoted is already discounted and all price shall assumed to be firm. You need not bargaining like your mum if you deal with me. Q) How can I tell if an item is in stock? A) Drop me a e-mail 5227707@gmail.com or sms 012-5227707 and stated the Brand, Model, Color/Pattern, Size and I will check for you ASAP. Q) Do you offer special prices for dealers/wholesalers? A) At this time David Choo Bikers Accessories is strictly an online retailer. If you own a motorcycle/accessories store you are certainly welcome to order from us, however, the prices will be the same as the ones advertised online. Q) If I do not see something on your website, can you special order it? A) This usually depends on the item itself, please email us 5227707@gmail.com or sms 012-5227707. We will be able to give you information about your specific product. Q) Do you have size charts? A) Yes we do, you will find them listed with categories of the products. These charts are a rough estimation and should only be used as a general guide. Because everyone are different, we cannot guarantee that the charts will work for everyone. Q) What if the sizing you recommended or chosen by me is not is not suited me or the quality is under my expectation? A) You can always return the product for exchange or refund, please read our Return and Exchange Policy Edited by davidchoo, 1 Nov 2009, 10:38 PM.
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| shahrz | 25 May 2009, 01:28 PM Post #3 |
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Hi David, I will be going to Penang this weekend and would like stop by your premises to look for a riding boot. The reason is I need to try the boot to know the exact size for my feet. Would appreciate if you could provide me with your address?. Thank you and have a nice day. Regards Shahrz |
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| davidchoo | 25 May 2009, 05:53 PM Post #4 |
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Saudagar
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ok bro, sms me for directions. |
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| shahrz | 28 May 2009, 01:51 PM Post #5 |
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Ok Mr. David ... I will sms you for the direction once I reached Penang this Saturday. Thank you and have nice day. Regards Shahrz |
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| InfinityGT | 28 May 2009, 02:19 PM Post #6 |
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Hi David, I'm pretty new into this forum and I'm suprise you are based in Penang. I'm from Penang also...well Butterworth to be exact. Can I visit your premises to check on sizes which would be much easier since I'm interested in armour, glove and jacket as well. Can you pm me your address? Rgds, Cheers |
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| davidchoo | 28 May 2009, 03:45 PM Post #7 |
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Saudagar
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hi, welcome to superbikemalaysia. and i am sure you joining this forum will be a interesting experience for you as you can acquire and share your knowledge amongst the bikers community here. sms me for directions. thanks. |
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| InfinityGT | 29 May 2009, 09:45 AM Post #8 |
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Hi David, Already sms you and now awaiting your reply. Thanks |
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| bai81 | 5 Aug 2009, 04:39 PM Post #9 |
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hai Mr. can u give ur adress..bcoz me from sg petani..want to buy smting. |
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| cik_am | 14 Sep 2009, 01:31 PM Post #10 |
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david, i dah bank in payment to your cimb acc, and dah sms u my name and address, hope to get something from u soon.. |
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